{"id":29957,"date":"2025-10-28T12:16:37","date_gmt":"2025-10-28T16:16:37","guid":{"rendered":"https:\/\/greenspacehealth.com\/en-us\/?p=29957"},"modified":"2025-11-19T14:30:43","modified_gmt":"2025-11-19T19:30:43","slug":"lakehead-university-enhancing-student-mental-health-through-a-campus-wide-population-health-hub","status":"publish","type":"post","link":"https:\/\/greenspacehealth.com\/en-us\/lakehead-university-enhancing-student-mental-health-through-a-campus-wide-population-health-hub\/","title":{"rendered":"Lakehead University: Enhancing Student Mental Health through a Campus-Wide Population Health Hub"},"content":{"rendered":"

Greenspace Platform<\/strong>: Population Health Hub
\nPopulation Served<\/strong>: Post-secondary students
\nProgram Type<\/strong>: Campus-wide mental health support
\nTotal Unique Hub Visitors<\/strong>: 1,908
\nKey Features<\/strong>: Personalized Assessments, Self-Guided Resources, Referral Support<\/p>\n

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In 2022, Lakehead University launched WellU<\/strong><\/em>, a Greenspace Population Health platform designed to drive proactive, accessible, and personalized mental health support across their diverse student body. The WellU hub functions as a one-stop digital front door to resources and services where students can engage in self-guided mental health check-ins, explore their comprehensive library of curated resources, and be quickly connected to on-campus and community support services whenever needed.<\/p>\n

Before<\/h2>\n

Prior to WellU, Lakehead\u2019s mental health service providers faced challenges common to many post-secondary institutions:<\/p>\n

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  1. Limited proactive engagement<\/strong>: Mental health resources were often accessed reactively, rather than as part of a preventative, student-centered approach.<\/li>\n
  2. Lack of centralized access<\/strong>: Students had to navigate a fragmented system to find support, creating unnecessary barriers including low student awareness around where to find and access available resources.<\/li>\n
  3. Faculty support limitations<\/strong>: Staff and faculty often struggled with how to best respond to students in need of support and where to refer students, especially for those with lower acuity mental health challenges.<\/li>\n
  4. Limited access to outcome data<\/strong>: Lakehead lacked aggregated data around student usage and outcomes to inform mental health strategy improvements, funding proposals, and administrative reports on student wellness<\/li>\n<\/ol>\n

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    Lakehead initially adopted Greenspace\u2019s clinical MBC platform to support students during therapy and while waiting for appointments. However, they quickly observed an unexpected trend: students who did not return for follow-up sessions continued to engage with assessments outside of care, demonstrating that students valued the opportunity to check in on their mental health independently, without necessarily seeking formal counseling.<\/p>\n

    Recognizing this preference for self-directed support, Lakehead launched Greenspace\u2019s Population Health Hub to support their full student body. The new model empowered students to complete mental health check-ins on their own time, better understand their own mental health, and choose from recommended mental health and SDoH resources and services based on their specific challenges. This shift not only aligned with student needs, but also streamlined referrals for faculty and staff by offering a single, centralized tool for wellness support.<\/p>\n

    After<\/h2>\n

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    1. Personalized Student Experience<\/strong>: Lakehead tailored their hub assessments and resources to reflect the unique needs of their student body, including international students, BIPOC students, and those in high-stress academic programs. This personalized approach has helped ensure they have highly relevant resources and services for all students and ultimately improved their student wellness support strategy by ensuring their student body has the mental health support they need, whenever they need it.<\/li>\n
    2. Integration into Orientation and Onboarding<\/strong>: To normalize usage and promote early engagement, the WellU platform was embedded into student orientation processes, positioning it as a proactive wellness tool rather than a crisis resource.<\/li>\n
    3. Empowering Faculty and Staff<\/strong>: The hub is designed to support faculty and staff. Faculty and staff can now easily navigate sensitive discussion and support their students by referring them to WellU, knowing it provides clear, appropriate options for care for all levels of mental health challenges.<\/li>\n<\/ol>\n