It’s time to highlight our next MBC 2.0 enhancement: MBC Benchmarking. This feature empowers clinical leaders and administrators with a clear view of high-level MBC outcome and engagement data standards. Benchmarking unlocks the ability for clinics to identify improvement areas, recognize their strengths, and equip themselves with the essential data to succeed in value-based care contracting and negotiations. As North America’s leading MBC platform, our benchmarking feature uniquely equips clinical leaders with the insights needed to better understand their strengths and identify improvement areas for their MBC implementation.
What is MBC Benchmarking?
This feature allows clinical leaders to assess their performing across key MBC metrics and identify improvement areas by comparing their organization’s usage and outcome data against industry benchmarks, established across more than 500 MBC implementations. The features provides our clinical partners with a comparison of their results against the average clinic (median) and high performing clinic (75th percentile), empowering them to identify and address areas for improvement. As we continue to evolve MBC Benchmarking, clinics will be able to compare their metrics to similar care settings (based on organization size, demographics served, service types, etc.).
With insight into how your organization is performing across adoption, engagement, and outcomes, clinical leaders can more easily determine where to invest resources and address gaps in their service delivery. Below is a sneak peek of what this looks like within Greenspace’s Analytics dashboard:
The Problem: Why it matters
Many of the organizations we work with are implementing MBC for the first time and can find it difficult to gauge how their usage, client/clinician engagement, and outcomes compare to their peers. We believe that it’s essential for organizations to feel empowered to interpret their MBC data alongside industry benchmarks. This comparison helps them understand their performance, pinpoint areas for improvement, and identify actionable steps to enhance these areas, as well as their overall implementation
Importantly, there are no established MBC benchmarks for the behavioral health industry. As a result, many practicing MBC must review their data in isolation and without context as to what a strong MBC implementation looks like. This is particularly challenging for organizations in the first year of their implementation, when strong adoption and engagement are necessary to build a robust data set that allows for year over year comparison and ongoing quality improvement.
Benchmarking data is also essential for funding and VBC contracting negotiations, as it enables organizations to clearly understand and share the impact of their services, as they work to set new standards for impactful, high-quality care
How it works
Given our partnership with hundreds of organizations across North America—including private clinics, hospitals, community agencies, and more—spanning diverse service modalities and demographics, we are uniquely positioned to provide an accurate, data-driven view of what successful and high-performing MBC implementations look like, from initial adoption onward.
The Benchmarking Dashboard displays key metrics across three core areas:
- Adoption: These tiles represent the proportion of clients and clinicians that are actively engaged with MBC. This section provided insights into the adoption rate of MBC across other organizations, helping you understand how your organization’s engagement compares. Metrics include the percentage of clients with assigned assessments, overall percentage of clients consistently completing assessments, and the percentage of your clinicians with clients actively completing assessments.
- Engagement: These tiles indicate the level of ongoing interaction and utilization of MBC among clients and clinicians. Consistent engagement with MBC is essential for continuously improving quality of care and achieving enhanced clinical outcomes. Metrics include ongoing assessment completion and recent client/clinician activities.
- Clinical Outcomes: These tiles display key clinical outcome metrics across the most commonly used evidence-based assessments, enabling organizations to compare their outcomes with peer benchmarks. Metrics include rates of reliable improvement, recovery, and therapeutic alliance.
The MBC Benchmarks feature is available to all Greenspace administrative users directly within their Analytics Dashboard. As part of our ongoing MBC 2.0 evolution, we will continue to enhance MBC Benchmarks, delivering insights and recommendations that empower clinical leaders and administrators to evaluate their MBC success and take actionable steps to improve performance and client care.
To learn more about MBC Benchmarks and how it can support your MBC implementation, schedule a call with an implementation expert or reach out anytime at info@greenspacehealth.com.
