Measurement-Based Care (MBC) is no longer a “nice-to-have”; it’s a must-have. With funders and accrediting organizations like CARF now requiring routine outcome measurement, MBC has become a foundational element of high-quality, evidence-based mental healthcare. Across North America, organizations are using MBC to improve care quality, strengthen engagement, demonstrate measurable impact, and drive economic ROI.
On December 9th at 1pm ET, join Greenspace Health, The Lincoln Center, and Zócalo Health for an educational webinar that will pull back the curtain on what it really takes to build and sustain a successful MBC implementation. Our speakers will share how they structured their rollout, engaged their clinicians, aligned MBC to existing workflows, and used data to drive meaningful improvement in clinical outcomes.
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Whether you’re simply exploring MBC, mid-implementation, or scaling organization-wide, this session is one you won’t want to miss to help you build a clear implementation roadmap, proactively address common challenges, and learn about the mechanisms of action that drives a strong and lasting impact.
Meet the Panelists:
Emily Gatto, MSW, LCSW
Director of TLC Wellness
The Lincoln Center
Emily Gatto is a licensed clinical social worker and the Director of TLC Wellness, an outpatient therapy practice dedicated to providing evidence-based, compassionate care across the lifespan. With extensive experience in trauma-informed therapy, outcome measurement, and program development, she is passionate about using data to enhance clinical effectiveness and client engagement. Emily’s previous experience includes Children’s Hospital of Philadelphia, work in intensive in-home family therapy programs, and case management with adults identified with severe mental illness.
Sophia Pages, LMFT
Head of Behavioral Health
Zócalo Health
Sophia Pages is the Head of Behavioural Health at Zócalo Health, a healthcare organization providing culturally responsive care to Medicaid populations in California and Maryland. Zócalo Health offers enhanced care management, mental health, primary care, and community support to address social drivers of health and whole-person needs. A licensed marriage and family therapist, Sophia joined Zócalo to help launch and integrate the mental health service line within the organization’s interdisciplinary care model. With over a decade of clinical and leadership experience, she is passionate about expanding access to high-quality, culturally centered mental health care for the Latin community.
Carly Pointet
Customer Success Lead
Greenspace Health
Carly Pointet is an Enterprise Customer Success Lead at Greenspace, partnering with enterprise organizations to design and deliver high‑impact implementations and sustainable adoption programs. Having supported 50+ organizations implement MBC, Carly’s work spans workflow mapping, training strategy, and change management, ensuring executives, admins, and clinicians have the right plan, enablement, and data at each stage of the journey. A strong advocate for measurement-based care, Carly prioritizes clinician‑friendly approaches that build confidence and consistency, improve engagement, and demonstrate outcomes.
