Expanding access to high-quality behavioral health care requires care models that are culturally responsive, community-informed, and designed to meet people where they are. As organizations across North America work towards implementing Measurement-Based Care (MBC) to strengthen behavioral health services, they can look up to leaders who have achieved better outcomes, engaged clinicians, and long-lasting impact with an effective MBC implementation.
Ahead of our upcoming session, Structuring Measurement-Based Care for Success: Implementation Strategies to Drive Adoption, Engagement, and Outcomes, we are thrilled to spotlight Sophia Pages, Head of Behavioral Health at Zócalo Health, and one of the clinical experts joining our panel.
Meet Sophia Pages
Sophia Pages is a licensed mental health professional with over 10 years of experience supporting individuals and families through complex mental health needs. Her career began in Mexico City, where she developed a deep appreciation for the cultural strengths, community ties, and resilience that shape mental health experiences across the Latine diaspora. After transitioning to practice in the United States, she continued to specialize in high-acuity care, supporting patients facing significant emotional and psychological distress.
Driven by both passion and purpose, Sophia joined Zócalo Health to help build and integrate the organization’s behavioral health service line. In her role as Head of Behavioral Health, she works collaboratively across community health worker, medical, and community support teams to deliver person-centered care rooted in cultural understanding and clinical excellence. Her leadership has been instrumental in launching and integrating the behavioral health program at Zócalo Health.
Sophia approaches behavioral health with a culturally responsive, evidence-informed framework that recognizes symptoms as contextual responses to adversity rather than isolated pathology. Her clinical approach emphasizes agency, engagement, and the influence of social and structural factors on health outcomes. This approach is essential given persistent disparities in access to and engagement with care among racial and ethnic minority populations. Sophia’s work focuses on closing this gap by expanding access to high-quality, culturally attuned services and strengthening community-based models of care.
Sophia’s work sits at the intersection of culturally centered care, integrated service delivery, and behavioral health innovation, making her a powerful voice in the national conversation about how to implement MBC in ways that resonate across diverse communities.
About Zócalo Health
Zócalo Health is a community-rooted healthcare organization that partners with state Managed Care Organizations to engage historically hard-to-reach Medicaid members. Serving populations in California and Maryland, the organization delivers an integrated care model designed to address the full spectrum of social, behavioral, and medical needs. Its interdisciplinary team—Community Health Workers, behavioral health clinicians, and physicians—works collaboratively to wrap around each patient, address social drivers of health, coordinate medical care, and support behavioral health needs in a culturally centered, accessible way. Through this coordinated and culturally attuned approach, Zócalo Health improves engagement, supports care-gap closure, and strengthens continuity for communities that have long been underserved.
We are thrilled to welcome Sophia as a speaker during our upcoming panel session, where she’ll bring her expertise in leading the MBC implementation at Zócalo Health and share practical strategies that will support organizations and clinicians adopting evidence-based practices.
Register now: Structuring Measurement-Based Care for Success: Implementation Strategies to Drive Adoption, Engagement, and Outcomes, December 9th at 1 PM EST.
