Product Updates  |   Dec 30, 2024  |   3 minute read

Greenspace MBC: A Year in Review

As the year draws to a close, we reflect on and celebrate another 365 days of significant progress in advancing mental health access and elevating care quality through our Measurement-Based Care (MBC) platforms. This year has been marked by many transformational MBC projects, impactful implementation research, widespread industry education, and the continued empowerment of our clinical partners to deliver exceptional, evidence-based care to the communities they serve.

Our clinical partners span the spectrum—from individual clinicians and small clinics, to hospitals and large healthcare systems. Regardless of the organization’s size, every action they take—whether it’s scheduling and sending assessments, reviewing outcomes, or collaborating with clients to align on treatment goals—plays a crucial role in driving meaningful symptom improvement for individuals in need of support across North America.

Looking back, we’re inspired by the impactful progress we’ve been able to achieve alongside our partners. As we look ahead, we remain steadfast in our commitment to ensure that all people accessing mental health services receive high quality care that helps them thrive.

Empowering Clients Through MBC

245,827 new clients leveraged Greenspace’s MBC platforms this year. This is a remarkable achievement, as we know how empowering MBC can be for individuals in care. Not only does it give them the ability to reflect on their progress and have drastically improved experiences and outcomes throughout care, it also helps them develop the shared language and tools necessary to communicate their needs with their provider(s) and actively participate in their care discussions and decisions.

Expanding MBC Access

  • 91 new organizations implemented MBC with Greenspace, delivering a higher quality of care to the clients they support.
  • 14,061 providers embraced MBC by adopting Greenspace to enhance treatment discussions and decision making.

Advancing Data-Driven Care

Collectively, our partners sent an incredible 1,149,116 assessments this year—creating 1,149,116 opportunities for clients to reflect, monitor their symptoms, better understand their own mental health, and actively engage in their care journey. Discover more about the transformative impact of consistent assessments in behavioral health care here.

Providers logged into Greenspace 779,030 times, demonstrating a clear commitment to actively reviewing client progress. Research shows that frequently reviewing scores correlates to better care outcomes.

Driving Positive Outcomes

  • 46% of clients with anxiety (GAD-7) experienced recovery this year.
  • 47% of clients with depression (PHQ-9) experienced recovery this year.
  • Across all of our clinical partners, the average therapeutic alliance score was 82%, highlighting the strength of their client-clinician relationships and the incredible work being done to ensure treatment is collaborative and client-centred. Learn why therapeutic alliance is a cornerstone of effective treatment here.

Enhancing our Tools and Technology to Better Serve You

This year, we expanded our platform with 197 new evidence-based assessments, bringing the total available to over 500. Our comprehensive set of assessments empowers our clinical partners with the tools they need to best support their clients. We know how additional, more precise measures drive meaningful outcomes, which is why we remain committed to providing a wide range of assessments to help providers meet each of their client’s unique needs. Explore our available measures in our Assessments Hub.

We launched 30 EHR, eReferral, and SSO integrations with partners such as Welligent, Netsmart, EMHware, and more, creating a more seamless experience for providers and administrators. Visit our Integrations page to learn more and stay tuned to Greenspace for more exciting integration updates in 2025.

We launched MBC 2.0, with significantly enhanced measurement functionality and brand new features that make MBC even easier for clinicians, delivering greater clinical insight to them and the clients they serve. We started with MBC Benchmarks and Insights, and we have even more improvements on the way and in the works. Stay tuned for what’s coming and see what we’ve released so far.

A New Year and A Stronger Future for Mental Health Care

As we wrap up this year, we extend our heartfelt thanks to our hundreds of partners for their unwavering dedication to improving mental health care. The work you do every day is shaping a future where care is collaborative, evidence-informed, clinically effective, and centered around the needs of clients.

From all of us at Greenspace, we wish you a joyful holiday season and a successful start to the new year! Here’s to continuing this impactful journey together.

If you’re interested in kickstarting your MBC implementation for 2025, schedule a call with an implementation expert today or reach out anytime at info@greenspacehealth.com.