Product Updates  |   Oct 23, 2024  |   2 minute read

MBC 2.0 Feature Deep Dive: Insights

As we continue to introduce new MBC 2.0 features for our clinical partners, we’re excited to explore the impact these enhancements are having on clinician and client engagement, as well as overall care quality.

Insights was one of the first features we prioritized during the development of MBC 2.0. It involves going beyond purely descriptive MBC analytics, to empower clinicians and leadership with automatic, actionable client insights and personalized recommendations based on each individuals MBC outcomes.

Watch Greenspace CEO and co-founder, Jeremy Weisz, walk through the Insights feature:

What is Insights?

This new feature provides clinicians and administrators with a concise snapshot of key data-driven insights for each client, conveniently displayed at the top of the results display. The snapshot includes a summary of each client’s current status, highlighting factors such as reliable change, deterioration trends, off-track outcomes, or low therapeutic alliance. Check out a sneak peek below:

Scenario 3 1

The Problem: Why it matters

Many clinicians recognize the value and benefits of MBC, but often have only a few minutes before a session to review results. With multiple assessments assigned to a single client, clinicians may find it challenging to quickly identify the most important areas to address in the upcoming session.

Clinicians also need to continually determine whether a client is progressing as expected or if they’re falling off track. With Insights, clinicians can now quickly review key results and information, helping to inform their care discussions and decisions. Within the first month of our initial pilot launch, we delivered more than 14,500 insights to over 600 providers. Now, two months later, we’ve shared nearly 100,000 insights to our clinical partners and have had very positive feedback.

 

Emily Goto, RP, Measurement-Based Care Coach

"The insights feature is a quick, at-a-glance way to get a sense of a client’s changes in symptoms. Insights facilitates seeing client assessment results in an easy to access way that can then be a springboard for deeper conversations about treatment and a client’s experience."

Rachel Solt, MA, LAC, Assistant Clinical Director

"The insights tool has been extremely helpful in utilizing data practically in treatment planning, consultation, and documentation. It has also provided increased confidence and communication among our interdisciplinary treatment teams and care coordination with partners."

John Giannitsopoulos, Crisis Worker, MSW

"I like how it highlights the changes that the client is experiencing throughout the counselling experience. I use to draw attention to the interventions that are working and areas that need to be addressed with different resources and supports."

Victoria Crawford, M.Ed, R.P.

“The insights section on Greenspace provides a simple and condensed reference point to review meaningful change for participants."

 

How it Works

Client Insights is now available to all Greenspace partners and can be easily accessed at the top of each client’s results display page. Our clinical partners are using Insights to prepare for sessions, guide client discussions, during supervisory reviews, clinical rounds and in other scenarios where MBC results need to be efficiently integrated into workflows and decision-making to enhance their overall quality of care.

To learn more about Insights and other MBC 2.0 features, feel free to reach out anytime at info@greenpacehealth.com or schedule a call today with an MBC implementation expert.