The Power of Integration: Why You Should Integrate Your EHR With Greenspace

Electronic Health Record (EHR) software are essential systems for behavioral health agencies. For any mid-sized or large-scale organization, day-to-day operations would be virtually impossible without their EHR —particularly for managing patient records, streamlining documentation, and coordinating care across multiple providers. EHR systems are essential to care delivery, and integrating with a Measurement-Based Care (MBC) platform adds distinct value, allowing for patient progress tracking in real time to enhance clinical decision-making, and ensure that providers have the data and insights they need to deliver more effective, personalized care.

Greenspace has integrated with many of the industry’s leading EHR systems to enable a seamless experience between our MBC platform and their systems, facilitating effective and powerful implementations that ensure a simple workflow for clinicians and clinical leaders. While some EHR systems may offer basic measurement tools within their platforms, completion is typically a manual task for providers, with limited functionality for clinically valuable data visualizations, analytics, and organizational reporting to empower data-informed, clinical decision-making and quality improvement. Providers like Continuum Cloud, Netsmart, Qualifacts, Streamline, and EMHware integrate with Greenspace to equip their clients’ care teams with advanced and flexible MBC technology, deeper analytics, and specialized expertise. These integrations enhance clinical workflows, improve patient engagement, and ensure providers have the real-time insights needed to deliver high-quality, evidence-based care.

To better understand the nuances and differences between EHR’s and a purpose-built MBC platform, we will explore some of the key functionalities and offerings of each—in addition to the possibilities that integration unlocks. Let’s begin:

What is an Electronic Health Record?

An electronic health record (EHR) is a comprehensive lifetime record of client health history, including all relevant medical information, past lab results, clinical records, medications, digital images, hospital discharge summaries and more. These records are essential to ensuring healthcare teams have real-time access to the information they need to deliver the best care possible. With the increased investment into collaborative care and integrated service models like Certified Community Behavioral Health Clinics (CCBHCs), EHRs are foundational to how both physical and behavioral health service organizations deliver care today.

What Does an EHR System Offer?

EHR systems have been critical to bringing medical records into the digital age. Just as MBC was once conducted entirely with pen and paper, medical records were traditionally stored as physical documents, making it challenging for providers to track down patient information and analyze health trends. This approach also made it nearly impossible for clients to access their personal health information, which is vital to ensuring they can share it across their care team or transfer it to new providers.

With time, these systems have evolved beyond simply hosting health records, now offering a range of tools and functionalities that are invaluable to organizations that offer both physical and behavioral health services. While each EHR will vary slightly in their service offerings, below are some of their key features:

• Client Management: Intake, referrals, consent forms, and appointment scheduling;
• Clinical Documentation: Case notes, assessments, and caseload management;
• Client Communication: Secure messaging and client-facing portals;
• Billing & Reporting: Insurance claims, invoice tracking, and financial analytics.

We’re proud to work alongside leading EHRs in the US and Canada to offer behavioral health providers, organizations, and systems, advanced MBC features and capabilities that empower care teams to deliver the highest quality of data-informed and evidence-based care.

How Greenspace Enhances your EHR with Measurement-Based Care

There’s a core reason why many leading EHRs have chosen to integrate Greenspace. While many of these systems offer the ability to complete assessment tools (often manually entered by providers or admins), Greenspace reduces and often completely removes the manual effort involved in implementing and managing MBC, enabling organizations to seamlessly leverage clinically-meaningful outcome measurement.

Providers and clients are empowered to actively leverage insights from assessment data to inform care discussions, clinical goals, and treatment decisions—all of which is proven to enhance client engagement, improve clinical outcomes, and support ongoing treatment innovation across care teams and health systems.

When MBC is implemented in a way that enhances client engagement, minimizes any measurement burden on clinicians, and delivers actionable data to providers and organizations, its impact is significant. It leads to reduced administrative time, fewer client no-shows and last-minute cancellations, improved clinical outcomes, evidence-driven quality improvement and program innovation, and access to the data needed for value-based care agreements and grant funding.

Here’s how organizations can unlock these benefits by integrating their EHR with Greenspace:

Automated MBC Workflows

Greenspace’s integration seamlessly automates clinical and administrative workflows, including client profile creation, assessment assignment, and scheduling—eliminating the manual effort required when relying solely on their EHR. Organizations can customize their workflows, assessment packages, and scheduling based on events and data fields within their EHR. Providers can effectively ‘set and forget’ regularly scheduled assessments at whatever frequency is best suited to their clients needs, schedule, treatment intensity, and symptom complexities. With over 80% of assessments assigned every three weeks or less and an average of fourteen assessments per client, this functionality significantly reduces administrative burden, freeing up valuable clinician time for direct patient care.

Virtual Assessment Completion

Clients can complete assessments outside of session, through a variety of virtual delivery methods (Email, Text Message, Kiosk tablet, QR code, appointment reminder email, etc) without ever having to create an account or access a client portal. Not only does this save valuable time in-session, but it allows clients to complete assessments at the time and through the method that is most convenient for them. Account creation can be a significant barrier to engagement, often leading to lower assessment completion rates. By removing this friction, this feature plays a key role in driving higher assessment completion rates—helping our clinical partners achieve an average of 14 completed assessments per client throughout their care journey. This consistent data flow enables clinicians to track progress more effectively, make more informed treatment decisions, and ultimately improve client outcomes.

Clinically-Meaningful Measurement

Clinically meaningful measurement starts with consistent tracking of client progress and outcomes. We’ve focused on ensuring our partners receive reliable, actionable data that directly supports clinical decision-making and improves care quality. Our MBC platform empowers organizations to enhance the quality of care for their clients and leverage their data for continuous quality improvement. We’ve spent over a decade refining our approach to ensure that MBC is clinically relevant, actionable, and client-centered.

Clinicians are empowered with configurable assessment result visualizations, customizable insights, and actionable flags and recommendations based on client symptoms. The platform enables them to easily review results across their caseload, identify key trends, and quickly assess symptom severity—helping match clients to the most appropriate clinical pathways.

Our platform is designed to optimize engagement, ensuring:

• Higher assessment completion rates for more consistent data collection;
• Deeper, more meaningful client-clinician discussions, strengthening their therapeutic alliance;
• Enhanced clinical supervision, providing clear visibility into client progress and challenges across a provider’s caseload;
• Improved treatment outcomes through data-informed decision making.

Powerful Data & Analytics

Greenspace’s MBC capabilities provide powerful support for administrators, providers, and clinical leaders. Our customizable dashboards and analytics offer real-time visibility into usage, client progress, and outcomes, turning data into clear, actionable insights that help organizations:

• Monitor client progress at both the individual and program level with real-time data.
• Quickly identify at-risk or off-track clients to enable early intervention.
• Strengthen value-based care initiatives and optimize contracting decisions.
• Drive quality improvement and enhance service planning with actionable insights.
• Utilize outcome data to support grant applications and secure funding opportunities.

Integrated assessment and EHR data can be leveraged to meet reporting requirements, enhance funding negotiations, and drive continuous quality improvement.

Tailored MBC implementation

Successful MBC adoption starts with a tailored implementation and training process. With over a decade of experience and 500+ implementations, we’ve refined our approach to provide unmatched support, ensuring a seamless and effective rollout.

By working closely with EHR systems, we ensure a smooth implementation, allowing organizations to leverage MBC without disruption—enhancing care delivery and helping them better support their communities.

Seamless Integration

We understand that clinicians need to focus on care—not data entry. Our integrations automate MBC within your existing EHR workflow, eliminating the need for:

• Manually entering assessment scores
• Switching between multiple platforms
• Tracking client progress across disconnected systems
• Manually consolidating data for analysis and reporting

By delivering on this promise, we empower our partners to efficiently measure the outcomes that matter most to their clients and services, driving meaningful impact without added complexity.

The Value of Partnership

Beyond seamless system integration, our partnership with EHRs enable us to stay future-focused and drive continuous innovation, ensuring we evolve alongside the needs of our shared clinical partners. Our integrations are built, customized, and rigorously tested based on real-world usage of behavioral health organizations—designed to streamline daily operations and reduce friction for clinical teams.

Kickstart your MBC EHR Integration Today

In celebration of our 10 year anniversary, we’re making it easier than ever for organizations to implement MBC and deliver high-quality, evidence-based care, with a limited-time offer for new Greenspace partners.

Until March 31st, we’re waiving all implementation fees and offering no-cost integration with leading EHR systems, including Continuum Cloud, Netsmart, Qualifacts, Streamline, EMHware, and more.

Learn more about this promotion and next steps by scheduling a call with one of our implementation experts.