We’re excited to introduce the exceptional panelists joining us for our upcoming educational session, Beyond Outcomes: The ROI of Measurement-Based Care, taking place on October 1st at 1:00 PM ET.
This live webinar will bring together three leaders navigating the financial and operational realities of MBC from different vantage points: a county behavioral health director who has used outcomes data to fuel a successful grant strategy, a commercial leader who has designed value-based contracts from both sides of the table, and a clinical research scientist whose published work is reshaping what we know about MBC, retention, and the cost of dropout. Hosted by Greenspace Health’s Co-Founder and President Simon Weisz, the session will offer practical, evidence-grounded perspectives on how organizations can move MBC from a clinical commitment to a financial advantage.
Ahead of the session, let’s take a closer look at the experts leading the conversation.
Beyond Outcomes: The ROI of MBC
Join us on October 1st at 1:00 PM EST to hear directly from Denise, Andy, and Nick on what it takes to turn MBC into a financial and operational advantage
Register NowMeet Denise Dickerson, LCADC, LCPC
Director of Behavioral Health, Calvert County Behavioral Health
Denise Dickerson brings to us over two decades of clinical and administrative leadership, with her work at Calvert County Behavioral Health offering one of the most compelling real-world examples of what MBC looks like when it’s embedded across an entire system of care.
As Director of Behavioral Health at the Calvert County Health Department, Denise oversees strategic planning, program operations, financial stewardship, and workforce development across a community behavioral health system that serves individuals of all ages across mental health and substance use services. Her leadership has been defined by a consistent focus on building integrated, cross-sector systems that meet people where they are.
Denise spearheaded Calvert Crisis Response, the county’s unified behavioral health urgent care and mobile crisis unit, which has dramatically reduced emergency department reliance in the county.
She has also worked to expand behavioral health care within local detention facilities, integrate mental health services into Calvert County public schools, and establish the Calvert County Adult Recovery Court. In each context, she has worked closely with law enforcement, healthcare systems, social services, and educational partners to build a system of care that is both integrated and responsive.
In our upcoming session, Denise will share how MBC data has directly supported Calvert County’s grant strategy, including how outcomes data has strengthened successful applications and helped make the case for expanding access to care. For organizations navigating increasingly competitive funding environments, her perspective offers a practical blueprint for leveraging outcomes data in funding conversations.
About Calvert County Behavioral Health
Calvert County Behavioral Health, a division of the Calvert County Health Department, is the sole safety net provider of behavioral health services in Calvert County, Maryland. The organization provides comprehensive, integrated behavioral health services across mental health and substance use care, with a mission to promote the health, resilience, and quality of life of community members. Services span outpatient treatment, intensive outpatient programming, medication-assisted treatment, school-based and jail-based behavioral health, mobile crisis response, and more.
Meet Andy Kelly
Chief Commercial Officer, Boulder Care
Andy Kelly joined Boulder Care earlier this year as its first-ever Chief Commercial Officer. Having spent his career on both sides of value-based care contract negotiations, he brings a rare and unique perspective to the industry.
Previously, Andy held senior leadership roles at Optum Behavioral Health, most recently as Senior Vice President of Provider Enablement, where he led value-based program strategy and practice management across more than 400 behavioral health programs in all 50 states. He was among the architects of some of the industry’s first quality and measurement-focused contracting initiatives in behavioral health. Earlier in his career, he worked across UnitedHealth Group on population health implementations, network builds, and total cost of care initiatives, and began his career at Epic, helping large health systems implement electronic health records.
Now, as CCO of Boulder Care, a virtual-first addiction treatment company that has built its model around outcomes accountability and value-based payment, Andy is applying everything he learned from designing those contracts to succeeding under them. In his role at Boulder, Andy is responsible for bringing together payor growth, partner success, and community engagement under a single commercial vision: reaching more patients with proven care and accountability for outcomes. It is work that requires translating clinical performance into commercial relationships, which is exactly the skill set most behavioral health organizations are trying to build.
In our upcoming session, Andy will offer an honest take on what value-based contracting actually requires from providers in SUD and behavioral health settings, including what payors look for, how outcomes data changes the negotiation, and what organizations need to bring to the table to succeed. For clinical leaders preparing to enter these conversations, his dual perspective is one you won’t find easily elsewhere.
About Boulder Care
Boulder Care is a telehealth addiction treatment provider grounded in kindness, respect, and unconditional support, helping people with substance use disorders reach their goals through judgment-free recovery support and evidence-based addiction treatment rooted in the principles of harm reduction. Patients access a dedicated care team including clinicians, care advocates, and certified peer recovery specialists through secure messaging, video visits, and phone support. Boulder shares in cost savings with health plan and employer partners under a value-based model, and is recognized by Fortune as one of the Best Workplaces in Healthcare.
Meet Nick Forand, PhD, ABPP
Principal Clinical Research Scientist, Two Chairs
With over 40 peer-reviewed publications and his experience leading a research program focused on understanding what makes behavioral health care effective at scale, Nick Forand brings a depth of evidence and experience to our session. Nick works at the intersection of Measurement-Based Care, clinical outcomes, and real-world implementation in behavioral health. His work in digital behavioral health, cognitive behavioral therapy, depression, and anxiety has been cited over 3,000 times, and his recent peer-reviewed publications are providing some of the strongest evidence yet for what MBC can do at scale.
As Principal Clinical Research Scientist at Two Chairs, Nick leads the clinical research team responsible for executing and publishing research that informs care quality and advances clinical psychological science. He is also a Clinical Associate Professor of Psychiatry at the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, and has over 40 peer-reviewed publications, book chapters, and articles spanning treatments for anxiety and depression and the application of technology-enabled behavioral health.
Nick’s recent publication in Frontiers in Health Services examined the outcomes of an organization-wide MBC implementation across 755 clinicians and 18,721 patients at Two Chairs, finding a 24% improvement in clinical outcomes following a structured six-month MBC training and implementation program (Forand et al., 2025a). The study found that outcomes improved across 95% of therapists following structured MBC training. Another study, published in JMIR Formative Research earlier this year, reviewed nearly 3,000 patients and found that Two Chairs’ outcomes for anxiety and depression were up to 2.5 times better than published results from standard practice settings, with 90% of patients remaining in care through the 4th session, compared to less than 36% in standard settings (Forand et al., 2025b).
Those retention numbers matter enormously for the ROI conversation. Research shows that as many as 27% of patients never return after their first appointment, 46% drop out after just two sessions, and nearly three-quarters stop treatment after only three. When MBC keeps people engaged long enough to experience meaningful improvement, the clinical and financial consequences are significant.
In our upcoming session, Nick will share how MBC has helped reduce early dropout from care and what that means for program performance, retention, and the broader ROI case. For organizations working to quantify the financial impact of MBC, this data provides some of the most compelling real-world evidence available.
About Two Chairs
Two Chairs is a technology-enabled behavioral health company building a model of care that combines thoughtful therapist-client matching, a strong clinical infrastructure, and rigorous implementation of Measurement-Based Care. Two Chairs publishes its outcomes data and is committed to advancing the evidence base for what high-quality, measurement-informed behavioral health care can achieve at scale.
Join us on October 1st at 1:00 PM EST for Beyond Outcomes: The ROI of MBC and hear directly from Denise, Andy, and Nick on what it takes to turn MBC into a financial and operational advantage. Register Now →
